⚠️ The App Reviews Manager integrations are different from the ASO Intelligence integrations. As a result, even if you completed a Play console integration for another tool, you will have to do it for the App Reviews Manager as well.
Why should you connect your App Store Connect Console?
Reply to reviews directly from AppTweak and avoid going back and forth in your consoles
Get access to all the console features and discover ours!
Centralize your reviews and collaborate with multiple team members
Get insightful KPIs to understand your impact
⚠️ AppTweak fetches reviews multiple times during the day to make sure we have the latest review version.
Follow these steps to link your App Store Connect Console with AppTweak.
1. Log in to your App Store Connect Console & go to the "Users and Access" section
⚠️ In order to follow these steps you need to have Admin access. Only Admin users will be allowed to go to the Users and permissions section and add new users.
2. Add a new user: itunesreviews8@apptweak.com
Once you are on the Users and Access section of your console, you will need to invite a new user by clicking on the + icon:
Then you will need to add the following email address: itunesreviews8@apptweak.com and give the following role: Customer support.
Once the user is invited we will get a request and send you a confirmation code to the console account holder:
⚠️ Careful: Once the invitation has been sent from your console, a confirmation code will be sent to the email address of the console account holder. This can take up to 24 hours.
4. Copy-paste your code in our interface
Once you get your code, you need to copy-past it in the integration pop-up modal:
You may have to wait a few hours before we load all of your data from your Google Play Console.
Which data we fetch from this integration
When we connect to your App Store console to fetch reviews, we take great care to ensure that we only access the Reviews section. Our integration is designed to be very specific and only looks at the reviews from the past 90 days. This means we do not look at any other files or try to get any other information from your App Store console.
Our focus is solely on the Reviews section to gather the latest feedback from your users. By only retrieving reviews from the last 90 days, we make sure we are getting the most recent and relevant information. This helps us provide you with up-to-date insights while also respecting your privacy and the security of your data.
Rest assured, our system is built to be efficient and secure. We understand the importance of keeping your data safe, so we only access what is necessary for our analysis and nothing more.
AppTweak's Privacy Policy
Be 100% reassured, your credentials are encrypted and safely stored. We will not share your Consoles' information and data with any third party. You can check out our Terms and Conditions, Privacy Policy using this link.