Under the 'Ratings' tab, you can view an overall summary of your app's ratings and analyze trends over time.
Ratings Summary Analysis
The Summary provides a quick overview of your apps' average star rating and the total number of ratings your app has received overtime. The bar chart and pie chart provide more insights into your overall star rating by breaking down your app's rating per star.
Note: For iOS Apps, the star rating and total ratings are shown for the country you have selected. Android does not provide ratings on a country by country level so the total number of ratings displayed is worldwide.
Ratings Over Time
In this section, we show different graphs and charts to help you monitor your ratings over time. You can use the date picker to select your preferred date range you like to take a look at.
You can analyze the:
- Count per star: Get a detailed overview of the number of new ratings day by day
- Spread per star: Analyze your rating spread over time
- Average Rating: Keep an eye on your average rating score over time
- Total Ratings: Monitor the cumulative growth of your ratings over time
Study Rating Evolution
Want to increase your average star rating? Find out how many ratings you will need to reach a certain threshold. Just customize the fields in the Study Rating Evolution feature and we'll tell you how many ratings you'll need to get there.
Why are there negative ratings?
In order to calculate the number of reviews or ratings an app received on a daily basis, AppTweak has a look every day at the number of ratings or number of reviews that are shown on that app's app page in the App and Play Store.
Our algorithm then calculates the difference between the value of the day and the value of the day before in order to get the new number of ratings or reviews that were received on that day.
Sometimes, Apple and Google delete ratings. Therefore, when we fetch the number of reviews and ratings on a certain day, they are lower than the previous day. When we calculate the difference, we have a negative result. This shows that Apple or Google has been deleting reviews or ratings for the given app.