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How can I switch from SSO to email and password login on AppTweak?

Written by Meghna Anand

How can I switch from SSO to email and password login on AppTweak?

Overview

SSO (Single Sign-On) is a login method that allows users to access AppTweak using an existing account from another provider, instead of creating a separate AppTweak password.

Examples of SSO providers include:

  • Google SSO

  • Okta SSO

  • LinkedIn SSO

  • Company identity providers

These login options usually appear as dedicated buttons on the AppTweak login page.

To switch from SSO to email and password login, please contact Apptweak Support at support@apptweak.com

The SSO connection must first be disabled on your account, which will be done by the support team.

Step-by-Step Guide

  1. Request SSO Removal - Contact the AppTweak support team to request the removal of SSO from your account. This step is necessary to enable password-based login.

  2. Set a New Password - After SSO is disabled, go to the AppTweak login page. - Click on the “Forgot password” option. - Enter your account email address to receive a password reset link. - Open the email and follow the link to create a new password.

  3. Log In with Your New Credentials - Return to the AppTweak login page. - Enter your email and the newly created password to log in.

Common Issues and Troubleshooting

  • I don’t have a password after switching from SSO: Use the “Forgot password” option on the login page to set a new password. You’ll receive a reset link via email. Follow the link to create your password.

  • Do I need to log out and close the app/browser? While not always necessary, it’s a good practice to log out, fully close the app or browser, and then relaunch it before logging in with your new credentials.

FAQs

Can I disconnect from Google SSO and use email and password instead?

Yes, you can disconnect your AppTweak account from Google SSO. After SSO is disabled, use the “Forgot password” option to set a new password and log in with your email and password.

What if I encounter issues during the process?

If you face any difficulties, contact AppTweak support for assistance. They can guide you through the process and resolve any issues.

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