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Can I sign up for AppTweak with a Gmail or personal email address?

Why AppTweak requires a company email address, what counts as one, and what to do if you don't have one yet

Written by Abbin Mathew

To create an AppTweak account, including the 7-day free trial, you need to sign up with a valid company or business email address. Personal addresses from generic providers like Gmail, Yahoo or Outlook aren't accepted, and our Support team can't make exceptions.

⚠️ Note: If you try to sign up with a generic or temporary email address, the registration may be blocked.

Why is a company email required?

AppTweak is a B2B platform, built to give businesses advanced tools and insights for app store optimization and mobile marketing. Under our account policy, every account must be registered with a professional email address linked to a company domain.

What counts as a valid company email address?

  • ✅ An address on your company's domain, for example name@yourcompany.com

  • ✅ If you're an independent developer, an address on your own website or app domain, for example hello@yourapp.com

  • ❌ Addresses from free email providers such as Gmail, Yahoo or Outlook

  • ❌ Addresses from temporary (disposable) email providers. Accounts registered with them will be blocked.

What can I do if I don't have a company email?

  1. Ask your company's IT team or admin for a work email address.

  2. If you work independently, set up an email address on your own website domain.

  3. Once you have it, select a plan here and sign up with that address.


Frequently Asked Questions

Can Support enable my Gmail or personal email address?

No. A valid company email address is required to access the platform, and we can't make exceptions.

I'm between jobs, or my company email isn't ready yet. Can I start a trial with my personal address?

No. You can sign up as soon as you have a company email address.

I'm an independent developer or freelancer without a company. Can I still use AppTweak?

Yes, as long as you sign up with an email address on your own website domain, for example hello@yourapp.com. This is the minimum we need to create an account.

Does this apply to the free trial and Market Intelligence too?

Yes. The company email requirement applies to the 7-day free trial and to Market Intelligence, including the free plan.

Can an Admin invite a teammate who uses a Gmail or personal email address?

No. Teammates can only be invited with a valid company email address, so a Gmail or other personal address can't be added to your workspace.

I'm using a company email, but I still can't sign up. What should I do?

Double-check that the address is typed correctly. If it still doesn't work, contact us at support@apptweak.com with your company email address and we'll look into it.


Have any other questions? Please reach out to us via live chat or at support@apptweak.com.

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