Under your name in the top right corner, click on the drop-down menu > Account Settings > Manage Team.

In the Manage Team Settings, you have access to:

  • Overall Team Usage: The number of apps, keywords, and competitors tracked across all users assigned to your company account.

  • User Usage: View the individual user usage of each user in terms of the number of apps, keywords, competitors, and SOV keywords they are tracking.

🚨 Only Admins have access to the Manage Team & Manage Billing sections.

How do I create a new user?

In the Manage Team Settings, click on the blue box that states 'Invite new users'.

Enter the email address of the user you would like to invite and they will receive an activation link to set up their account.

If you'd like to also make a user an Admin when filling out the General Information click on 'Admin'.

Why can't I see another user's dashboard?

Each user has their own personal dashboard where they can track apps and keywords. Dashboards or accounts cannot be shared between or viewed by different users.

Why can't I create a new user?

Only Admins of an account have access to the Manage Team section. Please contact the Admin of your account if you would like to make any changes in this section.

How can I share my apps/keywords with my team?

Each user has an independent dashboard. However, if you wish to have a shared dashboard for your users, you can follow these steps:

  • Create a new account to be shared with users: i.e firstname+shared@apptweak.com

  • Then share credentials (email and password) with all users

  • Ask all users to work in the same account

This way you'll have everything in one place!

How do I change my email address?

Under the Profile tab, you can update your email address. If you are unable to, that means there is an existing account under that email address. Please reach out to us using the messaging platform in the bottom right-hand corner and our team will assist you.

Have any other questions?

If you have any questions, please contact us at info@apptweak.com.

What's next?

Getting started with AppTweak? You can learn more about how to:

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