[Update: July 28, 2022] Our engineers have confirmed that our solution works as expected. We have restored accurate data and Smart Insights for Android apps in all countries, except Russia, Iran, and Kosovo. Thank you for your patience.

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On July 13, 2022, Google rolled out an update of its Play Store infrastructure. This was mainly a technical update – invisible to most users – but included changes to how Google decides which country data requests come from.

This change heavily impacts AppTweak, as we cover over 80 countries in a single tool. We are currently working to find and implement measures to circumvent this update so we can continue providing accurate data worldwide.*

We have identified a potential solution and will be sure to keep you updated on our progress. In the meantime, we are also evaluating how we can limit the impact of such issues on our tool until a full resolution has been deployed.

We understand that this situation is highly inconvenient; we are also aware that adapting to the stores’ constant changes is a fundamental part of our mission statement and value proposition. Please trust that our team is doing its best to resume normal operations despite these unforeseen updates.

Feel free to reach out to our team at info@apptweak.com if you have any further questions.

* Please note that we have disabled our Smart Insights (for Android apps) until the issue is resolved.

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